Since mid-March and the beginning of an incredible period in our lives, the situation has evolved. People are less in reaction mode, moving to adapting their behaviours and creating new ways of living, even more so as the lockdown will slowly lift.
- how are people feeling?
- what are they thinking and doing now?
- which future scenarios look most likely to play out for businesses to play strategically?
- what should be the form of new communication content?Business as usual or covid-19 included?
- why do customer & employee experience matter more than ever and how to be successful at it?
Our speakers will share their insights on all these topics during this inspiring webinar.