News articles

Direct banks, those branchless competitors some try hard to ignore, are winning. They are growing share at an impressive rate, while traditional brick-and-mortar banks – large, small, and in-between – struggle for organic growth. It’s not just savings accounts and CDs. Increasingly, direct banks own the coveted “primary bank” relationship.

Special edition: Barack Obama won the battle… on social media too!

‘THINK ...’ is a monthly publication focusing on topical issues within the European Union, including: - 

• Europe coming out of recession
• European consumer confidence
• European household income / expenditure

Click here to download the latest issue.

Car manufacturers can learn from TNS’ new real-time study of Chinese car buying which reveals a very different path to purchase than shown by post-purchase research, with unexpectedly rapid decision-making. Rather than take several months to decide, Chinese auto buyers decide on a make and model within four weeks.

Andy Turton shares some valuable insights from TNS’ The Automotive Path to Purchase Study (TAPPS) in the October 2012 issue of Admap.

Traditional research methodologies are fundamentally flawed. The industry relies on incomplete models that fail to reflect what people actually do, and fail therefore to give marketers a true understanding of what is happening to their brands – where the growth opportunities lie and when a brand is at risk.

Delivering growth is the number one priority for any business. But steering a path to growth has never been more complex or more challenging. Digital has changed consumer behaviour and introduced new business models; new brands are emerging in new categories, while former leaders experience unprecedented losses; increased spending power has led to opportunities with new customers in diverse territories. And all of you are being asked to deliver for your organisations, "more for less".

TNS is part of  WPP’s consumer insight and consultancy group, Kantar.  It’s come to our attention that Kantar’s name is being exploited to further a fraudulent “mystery shopper” or “secret shopper” scam. People around the U.S. and Canada are receiving offer letters bearing the Kantar name and logo, and fake contact information, inviting recipients to become a “Customer Services Evaluator” or “Investigative Shopper.” A cheque or money order is enclosed along with the letter, as payment for the shopping and the recipient’s services.